Delete your HailSweep account

Last updated: July 2026

This page explains how to delete your HailSweep account and the data tied to it, for both the mobile app and the website. You can do it yourself in a minute, or ask us to do it for you.

Delete it yourself in the app

1. Open the HailSweep app and sign in.
2. Go to the More tab, then Settings.
3. Scroll to the Danger zone and tap Delete account.
4. Enter your password to confirm. Your account is deleted and you're signed out.

Delete it yourself on the website

1. Sign in at hailsweep.com and open Settings.
2. Under the Danger zone, choose Delete account and confirm with your password.

Or ask us to delete it

Email support@hailsweep.comfrom the address on your account and ask us to delete it. We'll confirm your identity and remove the account for you.

What gets deleted

Deleting your account permanently removes your personal data from HailSweep, including:

• Your profile — name, email, phone number, and password.
• Everything you created — saved leads, folders, notes, door-knock statuses, and canvassing trips (including any start location saved with a trip).
• Photos you attached to support messages, and your support conversations.
• Your device push-notification registration and usage records.

What we keep, and for how long

If you ever bought a paid plan, we keep the billing and payment records tied to that purchase for as long as tax and accounting law requires (generally up to 7 years). These records are handled by our payment processor (Stripe) and are not used for anything other than legal and financial compliance. We may also retain minimal records needed to prevent fraud or abuse. Everything else listed above is deleted.

If you're a member of a company account, the leads and work you contributed may remain with that company after your personal account is deleted; contact your company owner to have that data removed.

Questions? We're at support@hailsweep.com. See also our Privacy Policy.